Why Utilise a Managed IT Service?

Are your current IT systems struggling to keep up with the modern world?

Or perhaps it’s your in-house team that is unable to keep up with increasingly innovative technological advances? Either way, if you want to remain competitive in your respective market, you need an IT structure that works hard for you.

If you have previously entertained the idea of outsourcing your IT support but have not followed through with it, then the below blog should help to convince you.

From keeping your business safe to saving you money, keep reading to discover five benefits of using a managed IT service for your SME.

1.   Unrivalled expertise

Arguably the best aspect of using a Managed IT Service is that you have around-the-clock access to superior technical knowledge and support.

If you currently only have one person taking care of your IT systems, there is highly likely to be gaps in their expertise. However, with managed IT services, you have access to a wealth of experience and a wide range of resources.

2.   Low costs

If you are worried that hiring third-party IT services will be cost-prohibitive, you will be pleased to hear that you can actually save money by going down this route. Not only will your overall labour costs be lower, but you will also not have to spend a single penny on hiring and training new IT staff.

Plus, most managed service providers (MSPs) offer tailored packages so that you only have to pay for the services you need and no more.

3.   24/7 support

You never know when an IT crisis may occur, and waiting until Monday morning could cost your business greatly. However, with an MSP, you receive 24/7 help with on-call options and even weekend support.

If you are a global company, be sure to look for IT managed services that offer support in multiple time zones.

4.   Proactive maintenance

Do you typically wait for something to go wrong before you call in your IT team? While this can be effective in the short term, it is much better to take a more proactive approach to IT systems. A reputable MSP will seek out any issues in your systems before a problem arises, saving your business both time and money.

Furthermore, as well as eliminating costly downtime, managed IT services also provide backup and disaster recovery services so you can get back up and running straight away.

5.   Security support

Did you know that every 19 seconds an SME in the UK experiences a data breach? As cyber-attacks become increasingly sophisticated, it is vital that do everything it takes to protect your business and your customers.

By using a managed IT service, you will have access to a highly resilient and secure infrastructure for your business, so you can enjoy peace of mind that your data is safe.

How to choose an MSP

If you are now ready to take the next step and collaborate with a managed service provider, then it can be useful to know what to look for in an MSP:

  • Flexible service model
  • 24/7 support
  • Effective backup and disaster recovery strategy
  • Single point of contact
  • Ability to work alongside your legal team
  • Transparent in their approach

With the support of the right MSP, you will never look back.

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